Impressions are Formed at the Front Entrance!

Some are grand and make a very clear statement and at the other end of the scale is the area that is very utilitarian and serves a very specific purpose. Regardless, as the first point of contact, it’s imperative that the reception area creates the right impression for visitors to your workplace making a clean reception area a must…

With regular visits to our own clients and surveying the premises of prospective clients, we get to see plenty of reception/foyer areas. Surprisingly very few clients treat this area of their workplace any differently to the other areas in their cleaning specification. The reception area is the first point of contact that most visitors to a site are exposed to, particularly current or prospective customers. Not having a clean reception area creates a poor impression at this initial ‘customer-facing’ point and this can have a knock-on effect for the business.

Office Reception Areas that Need Cleaning

Some of the obvious problems with reception areas that we as commercial cleaners regularly see are;

• Hard floors with dirt & grime build-up
• Dirty front windows
• Scuff marks on painted walls & doors
• No front entrance matting
• Leaves & debris at the entrance to the reception area

Guests to a building will often need to wait in this area for the person they have come to visit and over that short period, they will more than likely form an opinion of the business based on time spent in this critical area. If they are greeted by litter at the front entrance and a tiled floor that has a build-up of dirt on the textured surface and they can barely see out of the front windows, what are they going to think?

How to Keep a Reception Area Clean

The key to managing this critical ‘customer-facing’ area within the workplace is to design a cleaning specification and periodic maintenance program that will ensure the reception area is consistently kept clean and in top shape. Here are our 4 ways to maintain a clean reception area and keep it looking great:

• Prioritise cleaning the office reception area
• Ensure that it’s being cleaned often enough at frequent intervals
• Make sure all required reception cleaning tasks are included in the regular cleaning specification
• Include in the specification & schedule those periodic services to avert build up on surfaces i.e hard floors
• Regularly audit the office reception area to meet set criteria

Following these simple rules for cleaning an office reception area and you can be assured that the reception area is consistently kept in great shape and is a true representation of your business, your brands and company employees.

If you would like, as office cleaning specialists in Brisbane, we would be happy to provide you with a quote to keep not only your reception area sparkling, but your work areas as well, just call us at Duticall on 1300 886 223.